Emirate of Abu Dhabi Department of Municipal Affairs (DMA), Abu Dhabi, United Arab Emirates 2011

(2011 Abu Dhabi, UAE) “Managing Knowledge and Innovation in the 21st Century and the Roadmap to Sustainability in the Arab Countries”, Emirate of Abu Dhabi 
Knowledge Management Conference entitled “Managing Knowledge and Innovation in the 21st Century and the Roadmap to Sustainability in the Arab Countries”, Department of Municipal Affairs (DMA), Government of Abu Dhabi, 23 October 2011, Abu Dhabi – UAE
The presentation explores the Government of Abu Dhabi major Knowledge Management Project – first of its kind in the Middle East – “Musharaka – Excellence through Knowledge”. Musharaka is the first complete KM Framework to be launched in UAE and the Arab Countries. Musharaka aims to enable employees to acquire and share information and international best practices, create creative and up to date methods for communication, exchange of knowledge and experiences, promote their functional performance, increase their productivity and enhance their provided services. Therefore enable employees to improve the quality and efficiency of services provided to residents. Musharaka integrates productivity and search towards a comprehensive KM platform. A solid KM strategy is supported through the integration of various technologies, such as Microsoft FAST Search, SharePoint, BizTalk, and Smartlogic’s Semaphore.