In today’s fast changing global economy, knowledge production is taking place at a rapid pace. Knowledge is also becoming obsolete quicker – hence for organizations to compete effectively they need to have access to the latest knowledge, similar to those with whom they are competing. Accordingly one cannot underestimate the centrality of knowledge management (KM) tools to leverage knowledge deficit, while advancing improved and diversified knowledge delivery systems. In Smart KM Model: An Integrated Knowledge Management Framework for Organizational Excellence, Ahmed and Elhag provide a compelling blueprint for an integrated KM solution for dynamic organizations. This is an excellent, well-articulated and illustrated book on a pertinent topic that provides a deep insights into how to establish and manage a successful KM initiative, with invaluable lessons and ‘how-to’ for KM practitioners. Ahmed and Elhag clearly take us beyond the traditional KM literature and models, by addressing the business components and factors essential to ensure sustainability of initiatives. I consider the book a must read for KM practitioners, and organizations seeking to enhance their competitiveness in today’s globalized knowledge economy.
Dr. Kobena T. Hanson
Knowledge and Learning Department
African Capacity Building Foundation (ACBF)