Margunn Indreboe Alshaikh, Team Coordinator, Partnerships & Communications, United Nations Development Programme, Sudan

The importance of smart knowledge management can no longer be overlooked within institutions, organisations and businesses, nor can it be understood as the prerogative of information management specialists, confined to the IT department. It is not a coincidence that the emergence of KM as a discipline worldwide coincides with the growing focus on innovation. Smart KM is in fact key to instituting a culture of innovation within in any organization. With the gold rush of data and knowledge available today the ability to manage its flow and translate it into actionable knowledge becomes key to growth and the success of one’s business model or strategy. Staying abreast of cutting edge solutions for services and products, both in private and public sector, is becoming increasingly complex as technological developments move at ever greater speeds. In turn it is ever more important to ensure a sustainable and networked flow of knowledge between different parts of any institution to leverage the expertise, skills and creative thinking of its staff. Here, innovation firms and private sector are years ahead with public sector and development institutions unfortunately still struggling to catch up. This book is therefore a timely contribution which provides an excellent overview of theories and models of KM and provides a comprehensive guide to implementing a sustainable and SMART KM mode, both for private and public sector actors. SMART KM provides an excellent model for how to successfully integrate these knowledge flows to the core business strategy of the organization, whether in private or public sector. Whether one is new to the field or grappling with challenges in the midst of a KM initiative, this book provides a wealth of ideas and models to inspire and challenge the reader.
Margunn Indreboe Alshaikh
Team Coordinator
Partnerships & Communications
United Nations Development Programme (UNDP)
Khartoum, Sudan