Professor Douglas A. Hensler, Provost, Naval Postgraduate School in Monterey, California, USA

Since the dawn of mankind, societies have sought to build infrastructures. These infrastructures can be divided into two regimes, physical infrastructure and intellectual capital, or knowledge, infrastructure. Once a society develops infrastructure the management of that infrastructure becomes paramount so that the society executes its value optimally. In the evolution of societies there is a constant shift from reliance on physical infrastructure to intellectual capital infrastructure. This will continue in perpetuity. This further emphasizes the importance of managing knowledge optimally. This book provides a model and framework for achieving knowledge management at a high level and lays a foundation for how one might think about managing knowledge. Very accessible and a quick read, this book is of value to the novice and executive leadership alike and will provide stimulus for discussions about intellectual capital in many arenas, be the corporate, non-profit, government, defence, and so forth.

douglas-a-henslerProfessor Douglas A. Hensler, Ph.D., P.E.
Dr. Hensler serves as the Provost of the Naval Postgraduate School in Monterey, California
Prior to his current position, he has served as dean of two AACSB accredited business schools at California State University, Fresno and at Wichita State University, and as W. Edwards Deming Distinguished Professor of Management at the University of Colorado at Boulder