Professor Geoffrey Oldham, Chair, United Nations Committee on Science, Technology for Development

Academics play many different roles. They do research, they synthesize other researchers work, they teach and they communicate with the rest of society. The synthesis role and the communication role are often referred to as Knowledge Brokering. This book by two academics is an excellent example of knowledge brokering. The authors have drawn on their own research; they have synthesized the work of others and presented their work for the benefit of two particular groups. Those groups are managers of corporations and government policy makers. The topic they have addressed is an important one. It is the process of managing knowledge within organizations. This includes the creation, acquisition, transfer and use of knowledge, both within organizations and between organizations. Many decision makers claim they are overwhelmed by information and crave knowledge. Their definition of knowledge is the information that is directly relevant to the issues on which decisions and policies have to be made. This is where the authors have played such a useful role. They have identified, filtered and synthesized information and turned it into knowledge of direct relevance to the reader. In other words they have acted as knowledge brokers. But they have gone further and added their own tool which they call the Smart KM Model.

jeoffrey_oldhamProfessor Geoffrey Oldham
Former Chairman United Nations Committee on Science and Technology for Development
Former Director of SPRU, University of Sussex, Brighton, United Kingdom